1. SmartHOTEL Helpguide
  2. Your Connections
  3. About your Online Distribution Mix

How can I request a change for a current OTA connection?

If you want to change something in a current OTA connection, it is best to send us an e-mail or fill in our form. This way, we have all the needed information, which makes it easy for us to make the adjustments.

You can easily request a change by filling in this form. We promise we will come back to you within one day to help you. Of course, you can also send us an e-mail, but please make sure to provide us with all the details to make the change as easy as possible.


Please note that big changes or changes for multiple properties can take longer. Best is to inform us beforehand so we can schedule this in.


Want to be able to make changes yourself? Please check the following articles: