SmartIBE

Latest Releases

• SmartIBE - What's new

Frequently asked questions

• How do I log onto my SmartIBE Hotel portal?
• How do I add a new rate in the IBE

IBE setup

• How can I connect SmartIBE to my website?
• Add a date-picker Widget to your website
• Can I add Google Tag Manager to SmartIBE?
• Google Analytics & Google Tag Manager for Smarthotel Booking Engine
• Smarthotel Booking Engine – GTM Data Layer Specification
• Accessing the IBE setup
• Viewing my IBE from the studio
• Multi-property landing page
• Customising the SmartIBE "Book" page
• How do I update my logo
• Customising the "look and feel" of SmartIBE
• How do I make sure my cookie banner works correctly in the booking engine?

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IBE Rooms, Rates & Packages

• How do I request a new rate for the SmartIBE?
• Updating your rate information
• Updating your room descriptions
• Adding Room Images
• Highlight different room categories
• How do I display my packages?
• Adding Package Images
• Updating your Add-ons
• Adding Add on images
• Can guests book a Restaurant Reservation?

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IBE Promotions and Corporate Rates

• How do I add a promotion
• Can I offer Corporate rates?

Reservations

• Can I see my reservations
• Why do my reservations show as Request
• How do you cancel a SmartIBE reservation?
• How does SmartIBE handle child pricing?
• Can I add a cut-off time for same day reservations?
• How do I see my reservations made on promotion codes?
• Can I resend the reservation confirmation email?
• Retrieve Credit Card details from the new IBE

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Email templates

• Viewing and Editing my Confirmations

Availability

• The Availability Grid

Smart Payments for IBE

• How does Smart Payments work for SmartIBE?
• What payment options do I have?