Handling changes & cancellations
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      1. SmartHOTEL Helpguide
      2. Channel Manager Reservations
      3. Handling changes & cancellations

      Can I make changes to a reservation in the Extranet?

      No, in the Extranet you cannot make changes to the reservation. Amending your reservation will need to be done in either your reservation system (PMS) or via the source of the booking (e.g. extranet of the OTA).