Booking module
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      3. Booking module

      How to Add or Copy a Room Rate in Hoteliers.com Dashboard

      In this guide, we will walk you through the steps to add a new room rate and how to copy an existing rate in the Hoteliers.com dashboard.

      1. Manual: Adding a New Rate

      To add a new rate to a room in your Hoteliers.com dashboard, follow these steps:

      1. Log in to the Hoteliers.com dashboard via dashboard.hoteliers.com.
      2. Navigate to Content Management and click on the room type for which you want to add a rate.
      3. On the room information screen, click on Add Rate to this Room.

      Enter Rate Information:

      • Rate Name: Enter the name of the new rate.
      • Number of Persons: Specify the number of people to whom this rate applies.
      • Guarantee Method: Select one or more guarantee methods:
        • Credit Card: Requires guests to provide credit card details for booking.
        • PM Hold: Guarantees the booking until a specified time on the arrival day.
        • No Guarantee: Allows guests to book without providing credit card details.
      • Breakfast Included: Indicate whether breakfast is included.
      • Rate Can Be Cancelled: Specify if the rate can be canceled.
      • Cancellation Policy: Enter the cancellation conditions or leave this field blank to inherit the hotel's default policy.
      • Show Rate?: Select whether this rate will be visible in the booking engine.
        • Note: If all rates for a room type have "Show Rate?" set to "No", the room will not be displayed in the booking engine.
      • Is Active Rate?: Indicate whether the rate should be active.
        • Note: If set to "No", the rate will not be connected to your channel manager.
      • Close Rate: Enter how many days before arrival the rate will close. Leave blank to keep it open until the arrival date.
      • Default Availability: Enter a default availability (recommended 0).
        • Note: If connected to a channel manager, this will be overwritten once connected.
      • Default Rate and Minimum Stay: Enter a placeholder rate (e.g., 500 or 999) and a minimum stay of 1 night.
        • Note: Channel manager connections will overwrite this once the rate is connected.
      • Extra Bed Rates: Set extra bed rates and availability if applicable.

      Finalizing the Rate:

      Once you have entered all required information, click Save. The system will now display additional fields for more detailed setup:

      • Internal Rate Name: The name entered when creating the rate.
      • Online Rate Name: This name will be shown in the booking engine. It can be updated here.
      • Max Amount of Rooms per Booking: Set the maximum number of rooms that can be booked in one reservation.
      • Breakfast Price: If breakfast is not included, you can set a per-person, per-night price here.

      After reviewing and making changes, click Save again to finalize the rate.

      Adding Translations:

      To add rate information in other languages:

      1. Click on the dropdown under Rate Short Description.
      2. Select a language.
      3. Enter the Online Rate Name, Rate Short Description, and Cancellation Policy for that language.
      4. Click Save. Repeat this process for each language.

      Questions?

      If you have any questions about adding or managing rates for rooms, please contact our support team by emailing support@smarthotel.nl. Be sure to mention that your inquiry is regarding the Hoteliers.com booking engine.