Managing Room Types in SiteMinder Channel Manager

This article covers the essential steps for adding, modifying, and managing room types and rates in the SiteMinder Channel Manager.

This article covers the following topics related to managing room types in SiteMinder Channel Manager:

1. Adding a new room type
2. Changing the name of a room type
3. Deleting a room type
4. Adding a new room rate

1. How to Add a New Room Type

Important: Adding a new room type in the Channel Manager will not automatically create a new room type in your connected channels or Property Management System (PMS). You must update these systems separately.

For instructions on mapping new room types and rates to your PMS or channels, refer to the article Map Your Rate to Your PMS or Channels.

To add a new room type in SiteMinder, follow these steps:

1. Navigate to Rooms & Rates.
2. Under the Room Types tab, click the New Room Type button in the upper-right corner.
3. Enter the name of the new room type in the Name field.
   • Optional: Enter the maximum occupancy for the room type.
4. Click Save. The new room type will now appear under the Room Types tab.

2. How to Change the Name of a Room Type

To change the name of a room type, follow these steps:

1. Go to Rooms & Rates.
2. Under the Room Types tab, click on the name of the room you want to modify and select Configure.
3. Update the room name in the provided field.
4. Click Save to apply the changes.

3. How to Delete a Room Type

Attention: Deleting a room type in the Channel Manager has several important consequences:

• This action is permanent and cannot be undone.
• Deleting a room type will also delete any associated room rates and channel mappings.
• It will not delete the room type or rates from connected channels' extranets or your PMS. You must manually update these systems.

To delete a room type, follow these steps:

1. Go to Rooms & Rates.
2. Under the Room Types tab, click on the name of the room you wish to delete and select Delete.
3. You will receive a warning message. Confirm by clicking Delete again to permanently remove the room type.
4. The room and its associated rates will now be removed from your channel manager.

Important: After deleting the room type, you should log in to the extranets of your booking channels and your PMS (if applicable) to delete or deactivate the room type and rates in those systems as well.

4. How to Add a New Room Rate

For detailed instructions on adding a new room rate and assigning it to a room type, refer to the article Add a New Room Rate and Assign It to a Room Type.

Questions?

If you have any questions or need further assistance with adding or managing room types, please contact our support team at support@smarthotel.nl. Be sure to mention that your inquiry is regarding the SiteMinder Channel Manager.