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Smarthotel Helpguide
Global Distribution System (GDS)

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Global Distribution System (GDS)
- General information
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Global Distribution System (GDS)

Rate Loading Instructions
Adding a corporate contract with negotiated rates
Required information for adding a corporate contract with negotiated rates
Receiving bookings from the GDS
Understanding who is paying for a booking
Monthly check on the 1st of the month

General information

GDS flow: from availability to reservations
Handling no-shows and cancellations
Managing overbookings or complaints
Emails from Onyx CenterSource with reservation statements and commission payments
Understanding my GDS invoice

Frequently asked questions

What if a GDS-rate is not bookable?
Can I set different cancellation policies for my rates?
Where can I find the CVC / CCV number of a credit card?
How can I adjust the travel agent commission?
What to do with an invalid credit card made via GDS?
GDS After live: The GDS Connector explained in 5 steps
What is required for GDS Rate Loading Instructions?
What is the Rate Access Code?
For how long is the credit card number visible in GDS?
What is the Office ID (Pseudo City Code)?
Which GDS systems are connected to Reconline?

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