Smarthotel Helpguide
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Your Connections
Smart Payments
Frequently asked question
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Back to home
Smarthotel Helpguide
Your Connections
Smart Payments
Frequently asked question
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Your Connections
About your Online Distribution Mix
Which booking sites can I connect to?
I would like to change something in an existing OTA connection
How do I know which booking sites are connected?
Does SmartHOTEL have an IBE (booking engine)?
Connectivity Partners & Integrations
Booking.com Auto-Replenishment functionality
Can I connect to Metasearch (e.g. TripAdvisor, Google Ads, etc.)?
How can I request a new OTA connection?
Why is Expedia showing lower rates than in the channel manager?
