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SmartIBE
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Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Back to home
SmartHOTEL Helpguide
SmartHOTEL Dictionary
Smart Payments
Frequently asked question
Latest releases
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
SmartHOTEL Dictionary
What is a ''GDS''?
What is a ''Central Reservation System'' (CRS)?
What is a ''Property Management System'' (PMS)?
What is ''Metasearch''?
What is an ''Internet Booking Engine'' (IBE)?
What is a ''Wholesaler''?
What are ''Restrictions''?
What is a ''Revenue Management System'' (RMS)?
What is a ''Channel Manager'' (CM)?
What is ''Auto Replenishment''?
What are ''Logs''?
What is ''Mapping''?
What is an ''OTA''?
What is an ''Outage''?
What is a ''Refresh''?
What are ''errors''?