Channel Manager Reservations
Managing your reservations
- I have a reservation delivery error, what does it mean? (only when connected with OHD/myfidelio)
- Why am I seeing different timestamps on my bookings?
- Why am I receiving (no) reservations by email from Booking.com?
- Where can I find an overview of my reservations?
- Why are reservation details showing as A****** B******?
- I can't find the reservations I received prior to going live with the channel manager
- Where can I print a reservation?
- What is a reservation global comment?
- My reservation is not delivered, can Smarthotel assist?
Retrieving Credit Card details
- How can I retrieve Credit Card details from a Smart Channel Manager reservation?
- I didn't receive a verification code from the Vault
- Can I easily save the Credit Card details?
- Can Smarthotel recover lost credit card details?
- Until when can I check the credit card details?
- I am unable to see the Credit Card details on the reservation