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Understanding my GDS invoice

To understand the charges on your GDS invoice and the process

Monthly reservation check

On the 1st day of each month, you will receive a reservation overview from Reconline. This overview contains all GDS reservations that checked out in the previous month.

It is important to review and validate this overview before the 8th of the month, as the final GDS invoice will be generated after this date.
More information on how to perform this check can be found here:
https://helpguide.smarthotel.nl/en/gds-lesson-4-monthly-check-on-the-1st-of-the-month

Corrections after the 8th

If you discover an incorrect reservation after the 8th of the month, please contact us at support@smarthotel.nl.
We can request a credit invoice on your behalf. Please note that this is subject to your approval of handling costs (€35.00 per request).

Explanation of GDS Fees

Your GDS invoice may include the following fee types:

  • GDS Travelport Listing Fee
    This is a fixed monthly fee for having your property listed on the Travelport GDS platform (which includes Galileo, Worldspan and Apollo). It ensures your property is visible and bookable for travel agents using Travelport.
    A fixed monthly fee of € 9,00.

  • GDS Service Fee 
    This is a percentage commission-based fee or fixed amount per booking generated through GDS bookings. (this is depending on the contract that you have signed)
    It covers the distribution service, meaning the access to the global network of travel agents and corporate booking tools across all GDS platforms. 

  • Transaction Fee
    This is a fixed per-booking fee charged each time a reservation is made through the GDS, regardless of the booking value. It covers the processing of the transaction itself. 

  • Travel Agent (TA) Commission
    The commission paid to the travel agent who made the reservation through the GDS.