What are the risks of capturing an authorized payment?

While Adyen allows for flexibility in capturing authorized payments (e.g., manual capture), it's crucial for hotels to be aware of the associated risks, especially when dealing with pre-authorizations for amounts that might change.

v2-1
  • Higher Risk of Failed Capture: As mentioned, capturing a payment long after authorization, or after an authorization has expired, increases the likelihood of the transaction being declined by the issuer.
  • Increased Fees: Late captures can incur higher interchange fees and card scheme fees.
  • Increased Chargeback Risk: Customers are more likely to dispute a transaction if the capture occurs significantly later than the authorization, or if the final captured amount differs from what they expected at the time of authorization.
  • Operational Complexity: Manually managing captures requires robust internal processes to ensure payments are captured within the authorized window and for the correct amounts.