- SmartHOTEL Helpguide
- Smart Payments
Balance Transfers on a Settlement Report
The reason for a Balance Transfer is not always clear, when you see a Balance Transfer on your Settlement Report. This article covers the most common reasons.
When you see 'Balance Transfer' on a Settlement Report, this could have the following causes.
- Premium Risk Invoice
Every period, the invoice for Premium Risk is automatically deducted from your Adyen merchant account. Check the invoices your receive from the Smarthotel Finance Team if you received an invoice for Premium Risk. - Other invoices
Some other invoices for payment costs might cause a Balance Transfer. Please check your most recent invoices from the Smarthotel Finance Team. - Payout Account incorrect
Sometimes changes to your payment account can cause settlements to be transferred to the next batch.