- SmartHOTEL Helpguide
- Channel Manager Reservations
- Retrieving Credit Card details
I am unable to see the Credit Card details on the reservation
If you are not able to see the Credit Card details for a reservation, this could mean that the Booking Site does not provide the Credit Card details to the channel manager when a reservation is made.
For more information on the specifics of each OTA, please refer to the OTA Guide and the Useful Information section relating to that site.