Emergency line
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      1. Smarthotel Helpguide
      2. Contacting Us
      3. Emergency line

      What time is the emergency line available?

      The working day is over, but you have an emergency you need the SmartHOTEL support team for. See below for when our emergency line is available.

      Monday until Thursday

      06:00 PM until 08:00 AM CET / CEST

       

      Weekend 

      Friday 06:00 PM until Monday 08:00 AM CET / CEST

       

      The entire day during public holidays

      • 1st of January
      • Easter Monday
      • Kings Day (27th of April, The Netherlands only)
      • Ascension day
      • Pentecost Monday
      • Liberation day (once every 5 years, the Netherlands only) 
      • Christmas (25th & 26th of December)