Handling changes & cancellations
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      1. SmartHOTEL Helpguide
      2. Channel Manager Reservations
      3. Handling changes & cancellations

      Can I cancel a reservation in the Extranet?

      Unfortunately, you cannot cancel a reservation in the SmartHOTEL Extranet. You will need to cancel the reservation from the source of the booking (e.g. OTA extranet).