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Smarthotel Helpguide
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GDS
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    • General information
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  • Channel Manager Reservations
    • Managing your reservations
    • Retrieving Credit Card details
    • Handling changes & cancellations
    • Dealing with incorrect reservations & no-shows
  • Your Connections
    • About your Online Distribution Mix
    • Connectivity Partners & Integrations
  • SmartHOTEL Dictionary
  • Hotel Website
    • CMS SmartHOTEL editor (NEW)
    • CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
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  • Hoteliers.com Support Centre
    • Frequently asked questions
    • Booking module
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  • GDS
    • Frequently asked question
    • General information
  • Contacting Us
    • Emergency line
    • Contact SmartHOTEL
    • Outage communication
      Back to home
      1. Smarthotel Helpguide
      2. GDS
      • Smart Payments
        • Frequently asked question
        • Log In
        • Dashboard
        • Payments
        • Virtual Cards
        • Email Templates
        • Policies
        • Smart Payment Terminals
        • Adyen Payment Platform
        • Invoices
        • Reports
      • SmartIBE
        • Latest Releases
        • Frequently asked questions
        • IBE setup
        • IBE Rooms, Rates & Packages
        • IBE Promotions and Corporate Rates
        • Reservations
        • Email templates
        • Availability
        • Smart Payments for IBE
      • Your SmartHOTEL account
        • User Account
      • Channel Manager Rates, Availability and Restrictions
        • General information
        • Managing your Rates & Availability
        • Your room & rate categories
        • Checking your Log history
        • All about Bed Type Management
      • Channel Manager Reservations
        • Managing your reservations
        • Retrieving Credit Card details
        • Handling changes & cancellations
        • Dealing with incorrect reservations & no-shows
      • Your Connections
        • About your Online Distribution Mix
        • Connectivity Partners & Integrations
      • SmartHOTEL Dictionary
      • Hotel Website
        • CMS SmartHOTEL editor (NEW)
        • CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
        • FAQ
        • Tips
        • Hosting Domain Hotel Website
        • Email Setup
      • Hoteliers.com Support Centre
        • Frequently asked questions
        • Booking module
        • Corporate Module
        • Siteminder Channel Manager
      • GDS
        • Frequently asked question
        • General information
      • Contacting Us
        • Emergency line
        • Contact SmartHOTEL
        • Outage communication

      GDS

      Frequently asked question

      • What if a GDS-rate is not bookable?
      • What to do with an invalid credit card made via GDS?
      • GDS After live: The GDS Connector explained in 5 steps
      • What is required for GDS Rate Loading Instructions?

      General information

      • GDS Before Live: GDS Connector preparation in 4 steps
      • GDS Lesson 1: Receiving bookings from the GDS
      • GDS Lesson 2: Handling no-shows and cancellations
      • GDS Lesson 3: Understanding who is paying for a booking
      • GDS Lesson 4 : Monthly check on the 1st of the month
      • GDS Lesson 5: Managing overbookings or complaints
      • GDS flow: from availability to reservations
      • Emails from Onyx CenterSource with reservation statements and commission payments
      • Required information for adding a corporate contract with negotiated rates
      • How can I adjust the travel agent commission?
      • For how long is the credit card number visible in GDS?
      • Which GDS systems are connected to Reconline?
      • Adding a corporate contract with negotiated rates
      • What is the Rate Access Code?
      • What is the Office ID (Pseudo City Code)?
      • Rate Loading Instructions
      See more
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