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GDS
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Frequently asked question
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SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Back to home
SmartHOTEL Helpguide
GDS
Smart Payments
Frequently asked question
Latest releases
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
GDS
Frequently asked question
What if a GDS-rate is not bookable?
What to do with an invalid credit card made via GDS?
GDS After live: The GDS Connector explained in 5 steps
What is required for GDS Rate Loading Instructions?
General information
GDS Before Live: GDS Connector preparation in 4 steps
GDS Lesson 1: Receiving bookings from the GDS
GDS Lesson 2: Handling no-shows and cancellations
GDS Lesson 3: Understanding who is paying for a booking
GDS Lesson 4 : Monthly check on the 1st of the month
GDS Lesson 5: Managing overbookings or complaints
GDS flow: from availability to reservations
Emails from Onyx CenterSource with reservation statements and commission payments
Required information for adding a corporate contract with negotiated rates
How can I adjust the travel agent commission?
For how long is the credit card number visible in GDS?
Which GDS systems are connected to Reconline?
Adding a corporate contract with negotiated rates
What is the Rate Access Code?
What is the Office ID (Pseudo City Code)?
Rate Loading Instructions
See more
