SmartHOTEL Helpguide
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Hoteliers.com Support Centre
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SmartIBE
Latest Releases
Logging in
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
Hotel Website Setup
Tips
Hosting Domain Hotel Website
FAQ
Email Setup
Hoteliers.com Support Centre
GDS
Booking module
Corporate Module
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Back to home
SmartHOTEL Helpguide
Hoteliers.com Support Centre
Smart Payments
Latest Releases
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Logging in
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
Hotel Website Setup
Tips
Hosting Domain Hotel Website
FAQ
Email Setup
Hoteliers.com Support Centre
GDS
Booking module
Corporate Module
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Hoteliers.com Support Centre
GDS
GDS Before Live: GDS Connector preparation in 4 steps
GDS After live: The GDS Connector explained in 5 steps
GDS Lesson 1: Receiving bookings from the GDS
GDS Lesson 2: Handling no-shows and cancellations
GDS Lesson 3: Understanding who is paying for a booking
GDS Lesson 4 : Monthly check on the 1st of the month
GDS Lesson 5: Managing overbookings or complaints
GDS flow: from availability to reservations
Emails from Onyx CenterSource with reservation statements and commission payments
Adding a corporate contract with negotiated rates
Required information for adding a corporate contract with negotiated rates
What is required for GDS Rate Loading Instructions?
How can I adjust the travel agent commission?
What to do with an invalid credit card made via GDS?
For how long is the credit card number visible in GDS?
What if a GDS-rate is not bookable?
Which GDS systems are connected to Reconline?
What is the Rate Access Code?
What is the Office ID (Pseudo City Code)?
See more
Booking module
Add a new package in your Hoteliers.com booking engine
Add photo to a room type in your booking engine
Add photo to a package in your booking engine
Corporate Module
Generate promotional codes for your business and leisure guests
Add a new corporate rate in your booking engine
Managing Promotional Codes in the Hoteliers.com Booking Module
Creating and Managing Protected Rates and Discount Codes in Hoteliers.com Booking Engine
Setting Up Fixed Rates and Discount Codes in Hoteliers.com
Setting Up Corporate Rates and Discount Codes in Hoteliers.com
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