How to read your monthly Adyen Statement
Your monthly Adyen platform statement provides a detailed summary of the previous month's transaction fees and commissions. While many costs are settled throughout the month, some adjustments may result in an outstanding "due amount." This guide will help you understand each section and line item on your statement.
Navigating the Statement Columns
The summary page of your statement includes several key columns that provide essential information about each fee:
- Count: Indicates the number of times a specific fee has been applied during the statement period.
- Description: A brief explanation of the service or fee being charged.
- Turnover: The total monetary value (turnover) to which the applicable fee has been applied.
- Rate: The fixed or variable cost charged per transaction or service. Please note any asterisks (* or **) on your statement, as these usually refer to specific conditions or footnotes.
- Calculated: The total actual cost for that specific fee based on the count, turnover, and rate.
Detailed Explanation of Line Items
Below is an explanation of the common line items you will find on your Adyen platform statement:
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Processing Fees (Conform Statement): These are the fixed costs per transaction processed through Adyen. This fee is calculated by multiplying a fixed price by your total monthly transaction count.
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Payment Method Fees: These costs vary per transaction based on the specific card type (e.g., Visa, Mastercard). This fee typically includes:
- Interchange (Issuing Banks): A fee paid to the card-issuing bank for each transaction made via a card network. The amount is determined by the card network, and a portion is deducted by Adyen before settlement to your merchant account.
- Commission Markup: An additional fee applied for certain card payments, as per your contract.
- Scheme Fee: A fee paid to the card scheme (e.g., Visa, Mastercard) for each transaction processed through their network. The amount is determined by the corresponding card scheme.
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Authorisation Scheme Fee: This charge applies for authorizations, even if a payment does not follow. It covers the cost of processing the transaction through the Adyen systems.
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Commission Blend: This line specifically details the transactional costs associated with debit card payments.
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Management Service: A service fee for transactions that are settled externally (e.g., certain American Express transactions). This fee is calculated as a percentage of the total external turnover.
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Revenue Protect Service: This is a service fee for Adyen's risk assessment tools, designed to help minimize fraudulent transactions and ensure a smooth payment process.
Understanding the Due Amount
The "due amount" on your statement may be positive (indicating an amount you owe) or negative (indicating a credit to your account). In either scenario, any differences are typically rectified in your next settlement batch.
You'll find detailed payment instructions on your statement outlining the steps you need to take to balance any existing differences.
Common Reasons for Differences Between Calculated and Collected Fees:
- Tiered Pricing: During the month, you might initially be charged at the lowest tier of your pricing structure, with adjustments made later.
- Month-End Transactions: Commission fees for transactions that occur at the very end of a month might be processed and charged in the following month's statement.
- Price Changes: Any pricing adjustments introduced during the month will be reconciled in a subsequent settlement.
The Detail Page
The second page of your statement is the Detail Page. It contains tables that break down both the calculated amounts and the amounts already deducted from earlier settlements throughout the month.
The resulting amount in the bottom-right cell of this page represents the statement total, excluding VAT.
The "deducted" table on the statement contains the total charges that have already been subtracted from your settlements. These amounts are also recorded in your settlement reports, allowing you to easily verify that these charges have been settled correctly.