What are open charges

Open charges are are Virtual cards that should have been captured automatically before today

Virtual Cards are automatically charged at 05:00 UTC on the effective date of the card.  During this process the system will also check outstanding charges from the previous day.

However, there could be occasions when the charge hasn't been made.  These can be seen on the Open Charges screen

To view Open charges, select the option from the More menu

You will then see all Open charges that can be processed. 

Option 1: Tick the boxes on the left and then click charge

Option 2: Click on the charge icon next to the Amount

The charge will show in processing status and you can click on Refresh Data to see if it is removed from this overview (charged)