- SmartHOTEL Helpguide
- Hoteliers.com Support Centre
- Booking module
Important: Check the VAT and City Tax for Your Hotel
To ensure correct tax settings for your hotel, we strongly advise you to log in to your dashboard as soon as possible and check or adjust the VAT and city tax information applicable for your property.
Why It’s Important to Check Your VAT and City Tax
Transparency is key: By regularly checking and updating your VAT and city tax information, you ensure that your guests are aware of any additional charges, maintaining clear and transparent communication. This is the responsibility of the hotel to manage and display correctly.
Suggestions for Adding Other Surcharges
In addition to taxes, you can also add other surcharges, such as cleaning fees or service charges. You can even set specific periods for surcharges, allowing for adjustments if surcharge values change in the future.
To explore and manage your surcharges, log in to your dashboard and navigate to Settings > Surcharges and Taxes. Review which surcharges are relevant for your hotel and add them as needed.
By regularly reviewing your tax and surcharge settings, you ensure a smooth booking process and maintain clear communication with your guests.