Managing City Tax in Your Hoteliers.com Booking Engine

This article will guide you through the process of adding or updating the city tax in your Hoteliers.com booking engine. It covers the following topics:

  1. Adding the city tax to your booking engine
  2. Changing the city tax in your booking engine

1. How to Add City Tax to Your Booking Engine

To add city tax in your Hoteliers.com booking engine, follow these steps:

  1. Log in to the Hoteliers.com dashboard via dashboard.hoteliers.com.

  2. In the dashboard, navigate to Settings > Surcharges and Taxes.

  3. Click on Add New Surcharge to begin adding the city tax.

  4. Select the type of surcharge:

    • In the first step, choose City Tax as the surcharge type.
    • Click Enter Name to continue.
  5. Enter the name for the city tax:

    • In the second step, provide the name for the city tax in all activated languages.
    • Click Set Specification to proceed.
  6. Set the specification:

    • In the third step, tick the appropriate options that apply to your hotel regarding how the city tax should be applied.
    • Click Set Calculation to move on.
  7. Enter the calculation details:

    • Fill in the required details for how the city tax is calculated, such as the percentage or fixed amount.
    • Click Check Result to review your input.
  8. Once you've reviewed the settings, click Save Surcharge to finalize and add the city tax to your booking engine.


2. How to Change City Tax in Your Booking Engine

Cities often change the city tax rates yearly. To update the city tax in your booking engine, follow these steps:

  1. Log in to the Hoteliers.com dashboard and go to Settings > Surcharges and Taxes.
  2. Find the existing city tax and click on Add Period to update the city tax for a new period.
  3. Enter the new information:
    • Provide the updated city tax rate or percentage and any applicable settings.
    • Click Check Result to review your changes.
  4. Once reviewed, click Save Surcharge to save the updated city tax for the new period.

After saving, the new city tax will be displayed in your dashboard and applied to bookings made during the updated period.


Questions?

If you have any questions or need assistance with adding or changing the city tax in your booking engine, please contact our support team by emailing support@smarthotel.nl. Make sure to mention that your inquiry is regarding the Hoteliers.com booking engine.