Payment terminology
General Terms in the Payment Industry
- PSP (Payment Service Provider)
A service provider that facilitates payments for online and physical stores (e.g., Adyen).
- Issuer
The bank or financial institution that issues the card to the cardholder.
- Acquirer
A bank or financial institution that processes and settles payments on behalf of a merchant.
- Payment Gateway
A software solution that processes payments between the customer and merchant, often by routing transactions to the acquirer.
- Merchant Account
A specialized bank account enabling businesses to accept payments via credit and debit cards.
- Tokenization
The process where card details are replaced with a unique code or “token” to increase payment security.
- Authorization
A step in the payment process where the issuer grants permission for a payment.
- Settlement
The process of transferring funds from the acquirer to the merchant’s account.
- Chargeback
A payment reversal, often due to customer disputes or transaction issues.
- PCI DSS (Payment Card Industry Data Security Standard)
A security standard mandatory for all entities that process, store, or transmit payment data.
Adyen-Specific Terms
- Unified Commerce
Adyen’s approach that combines payments from various channels (online, mobile, POS) into one system.
- Adyen for Platforms
A platform solution enabling businesses to facilitate payments for their clients and partners.
- Adyen API
The API allowing businesses to integrate payments into their own systems and applications.
- Terminal API
An Adyen API for physical POS terminals, enabling direct integration.
- RevenueProtect
Adyen’s built-in fraud prevention system.
- Dynamic Currency Conversion (DCC)
An Adyen feature that allows customers to make payments in their own currency at the current exchange rate.
- Risk Rules
Rules set up to identify and block suspicious transactions.
SmartHOTEL's Smart Payments
- Smart Payments
SmartHOTEL’s payment solution specifically designed for the hospitality industry.
- Self-service Check-in/out
Functionality that allows guests to check in and out independently, often integrated with a payment system.
- Kiosk Payments
Payment options via kiosks, commonly used for self-service in hotels.
- Payment Automation
A Smart Payments feature for automated payment processing, for example, settling the bill upon checkout.
- Multi-Currency Support
Support for payments in multiple currencies, often essential in the hospitality sector.
- Loyalty Program Integration
Integration of loyalty programs, linking payments to customer rewards and loyalty points.
- Real-time Analytics
Real-time analysis of payment data to gain insights into revenue and customer behavior.
Technology and Security
- 3D Secure (3DS)
An additional security layer for online payments, where customers must complete an authentication step.
- SCA (Strong Customer Authentication)
An EU regulation requiring two-factor authentication for online payments.
- Tokenization API
An API used to tokenize card details for secure storage.
- Encryption
The encryption of payment data to securely transmit information between parties.