Understanding Adyen payment statuses

Adyen processes payments through a series of statuses that reflect each step in the transaction lifecycle. This guide explains each status and what it means for your business operations.

Payment Lifecycle Statuses

Successful payment:

Unsuccessful payment:

 

Refund:

 

1. Received

• Meaning: The initial state for all transactions. It indicates that a validated payment attempt has been registered.

• Example: A shopper completes checkout and the payment is successfully created.

• Note: This status occurs when an offer is converted into a payment.

2. Authorized

• Meaning: The payment is approved by the financial institution.

• Action: You can now proceed with delivering goods or services.

• POS Context: Reflects approval from the cash register and permission to hand over goods.

• See Also: Authorized Pending

3. SentForSettle

• Meaning: The request to transfer funds has been sent to the financial institution.

• Important: Some payment methods require the payment to be captured first.

• Impact: Once this status is reached, the transaction cannot be canceled — refunds are required instead.

4. SettleScheduled

• Meaning: The net transaction amount is scheduled to be paid out, according to your Sales Day Payout schedule.

• Visibility: Appears in reports as Settled.

• Applies To: Sales Day Payout accounts only.

5. Settled

• Meaning: The financial institution has transferred the funds to Adyen.

• Result: Your payout is being processed.

Refund-Related Statuses

6. SentForRefund

• Meaning: A refund request has been sent to the financial institution.

• Condition: The original payment must be in SentForSettle status.

• Warning: Refund requests cannot be reversed.

7. RefundScheduled

• Meaning: The refund amount is scheduled to be debited on your behalf, according to your Sales Day Payout schedule.

• Visibility: Appears in reports as Refunded.

• Applies To: Sales Day Payout accounts only.

8. Refunded

• Meaning: The financial institution has completed the refund to the shopper.

• Additional Notes:

  • RefundedAcquirer and RefundedBulk also indicate a successful refund.

Other Statuses

9. Refused

• Meaning: The transaction was declined either by the financial institution or due to a high fraud score (over 99 points).

• Final State: No further action is possible.

10. Error

• Meaning: An error occurred after a payment was successfully received but failed during processing with the financial institution.

• Final State: Transaction cannot proceed.

11. Expired

• Meaning: The payment authorization remained open for more than 4 weeks without being captured or canceled.

• Final State: The payment is no longer valid.

12. Canceled

• Meaning: The payment was canceled before funds were transferred.

• Condition: Can only be done before SentForSettle.

• Final State: Transaction will not proceed.

POS-Specific Statuses

13. AuthorizedPending

• Meaning: The transaction was approved online by the issuer, but confirmation from the payment terminal has not yet been received.

• Next Steps: May transition to Authorized or Canceled.

Bulk Statuses (Visa & Mastercard Only)

14. SettledBulk

• Meaning: Equivalent to SentForSettle or Settled.

• Visibility: Customer Area and Finance Reports.

15. RefundedBulk

• Meaning: Equivalent to SentForRefund or Refunded.

• Visibility: Customer Area and Finance Reports.

Summary Table