I have a reservation delivery error, what does it mean? (myfidelio)

Sometimes a reservation cannot be forwarded from SmartHOTEL to myfidelio and you cannot resubmit the reservation. Often this is due to an error. In this article, you learn how you can solve the error and resubmit the reservation.

As an example, an overview of the reservation screen in SmartHOTEL. In the right end column, you will see the reservation delivery error. Examples of errors are: ''Room Unavailable'', ''Room Restricted'' and ''Invalid Room Category''.

Reservation delivery errors

Overview of myfidelio errors:

Click on the images to open them.

Error part 1


Error part 2


Error part 3


Find more information on how to resubmit a reservation here.