Do I have a verified user account?

To retrieve credit card data, you need a verified user account. But how can you check if your account is verified?Follow the below steps to find out if your user account is verified.

Please note that you are responsible for who does/does not have access to the vault. SmartHOTEL is not responsible for the assignment of the verification process and the Vault users.

Step 1: Login into the extranet with your user account.

After logging in, click on your account name (profile) in the upper left corner.

User Account SmartHOTEL

Step 2: Check if your account is verified

Is there a ''Verified'' in green shown behind your e-mail address? Then your account is good to go. If you don't see it, you'll need to follow the next steps. 

User Account SmartHOTEL

Step 3: Verify your user account

Fill in your e-mail address and hit the ''verify'' button.

User Account SmartHOTEL

You'll see a popup asking if you already have a verification code. You don't have it yet, thus hit the ''send code'' button please. 

User Account SmartHOTEL

Step 4: Go to your e-mail account (Outlook / Gmail / others)

Go to your e-mail account and check your incoming e-mails. You can find an e-mail from SmartHOTEL in your inbox with a code in it. Copy-paste this code. 

User Account SmartHOTEL

Don't you see the e-mail? Please check your spam/junk inbox as well. 

Step 5: Enter the code in the extranet

Enter the code in the extranet and hit the button ''Verify my e-mail address''. Next thing you'll see is a ''verification successful'' popup. 

User Account SmartHOTEL

User Account SmartHOTEL

Step 6: Your user account is now verified

If you now check your account, you'll see a checkmark and ''verified'' behind your e-mail address. You're good to go now!

User Account SmartHOTEL