SmartHOTEL Helpguide
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Your room & rate categories
Smart Payments
Frequently asked question
Latest releases
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Back to home
SmartHOTEL Helpguide
Channel Manager Rates, Availability and Restrictions
Your room & rate categories
Smart Payments
Frequently asked question
Latest releases
Log In
Dashboard
Payments
Virtual Cards
Email Templates
Policies
Smart Payment Terminals
Adyen Payment Platform
Invoices
Reports
SmartIBE
Latest Releases
Frequently asked questions
IBE setup
IBE Rooms, Rates & Packages
IBE Promotions and Corporate Rates
Reservations
Email templates
Availability
Smart Payments for IBE
Your SmartHOTEL account
User Account
Channel Manager Rates, Availability and Restrictions
General information
Managing your Rates & Availability
Your room & rate categories
Checking your Log history
All about Bed Type Management
Channel Manager Reservations
Managing your reservations
Retrieving Credit Card details
Handling changes & cancellations
Dealing with incorrect reservations & no-shows
Your Connections
About your Online Distribution Mix
Connectivity Partners & Integrations
SmartHOTEL Dictionary
Hotel Website
CMS SmartHOTEL editor (NEW)
CMS hotelsitemanager.com (websites live before September 2024 via Hoteliers.com)
FAQ
Tips
Hosting Domain Hotel Website
Email Setup
Hoteliers.com Support Centre
Frequently asked questions
Booking module
Corporate Module
Siteminder Channel Manager
GDS
Frequently asked question
General information
Contacting Us
Emergency line
Contact SmartHOTEL
Outage communication
Channel Manager Rates, Availability and Restrictions
General information
I have a restriction/rate/availability discrepancy, what now?
Where do I need to change my rates, availability & restrictions
Where can I find an overview of my Rates and Availability in the Extranet?
Managing your Rates & Availability
How can I manually change the rates?
How can I manually adjust restrictions
How can I manually change the availability?
How do I open or close a room or rate?
How can I set up a minimum or maximum length of stay restriction?
Can I set up children rates in the Channel Manager?
Can I offer "3 nights for the price of 2" rates?
I've changed my breakfast price. Do I need to let you know?
See more
Your room & rate categories
How can I set up a new weight?
How can I delete a room or rate?
What are default & threshold settings?
How can I set up a new rate?
When do I need a Virtual Room?
How do I change a room name or add custom names?
How can I set or update room rates for different occupancies?
Why do I see a price of 9999.00 in the channel manager?
See more
Checking your Log history
What are logs?
How can I check the logs myself?
All about Bed Type Management
How does Bed Type Management work?
